Dental Receptionist Resume Sample and Example

Resume Objective

Organised and personable Dental Receptionist with 4 years of front-desk experience in high-volume Ontario dental practices. Seeking a dental receptionist role where I can leverage my scheduling expertise and billing knowledge to support an efficient practice and an exceptional patient experience.

Key Skills to Highlight

• Appointment scheduling and recall management
• Dental insurance billing and pre-authorisation
• Patient registration and health history intake
• Dental practice management software (Dentrix, Cleardent)
• Treatment plan presentation and financial arrangements
• Phone and in-person patient communication
• Accounts receivable and payment processing
• PHIPA and privacy compliance

Sample Work Experience Bullets

• Managed a multi-provider appointment book, scheduling 80+ patient appointments per week and minimising no-shows through proactive recall follow-up.
• Processed dental insurance claims, pre-determinations, and payment reconciliations for all major Ontario benefit carriers.
• Greeted patients, verified health histories, and collected outstanding balances at time of service.
• Presented treatment plans to patients and arranged payment options including third-party financing.
• Maintained accurate patient records and ensured compliance with PHIPA privacy requirements.

Education

Diploma in Dental Office Administration or Medical Office Administration from an Ontario college.