Shift Supervisor

Job applicants responding to this posting may be applying to a Tim Hortons® restaurant independently owned and operated by a franchisee and, if so, any hiring decisions will be made by the franchisee. By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request. By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

As a Shift Supervisor at Tim Hortons, your top priority is guest satisfaction! Whether you are the very first person our guests encounter, or produce the best loved bakery items that our guests come to enjoy, you will have the opportunity to deliver and create exceptional guest experiences. Your energy and passion for guest service are what make you a top team member in this fast-paced environment while your ability to multi-task and communicate with your fellow night shift team members will contribute to your success. Why work for us? Benefits available Employee meal discount Premium Rate of Pay Fast paced work environment

Hours of Work

35-44 Hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week Essential Functions / Major Responsibilities Supervise the activities of the shift staff in preparing food, taking orders and customer service etc. Assist in planning and scheduling staff, ensuring adequate coverage to meet the shift needs Supervise the preparation of all products in an efficient manner to handle daily requirements; ensure all food prepared is of the highest quality, and overproduction is kept to a minimum to avoid waste. Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed. Training and developing new/existing team members and motivating and encouraging a team to achieve targets Monitor product levels and ensure bakers replenish as required Ability to delegate and ensures all cleaning and secondary duties are completed Ensure health and safety regulations are followed. Promotes a cooperative work climate, maximizing productivity and morale Resolve customer complaints and rectify issues to provide highest level of satisfaction. Specific Job Requirements Minimum one year of experience in food preparation or service is required. Supervisory experience will be considered as an asset Completion of secondary school is required Requires excellent communication skills in English, ability to deal with all levels of employees and to resolve customer complaints/issues

Requirements

• Tim Hortons experience a must
• Must be able to lift 25 lbs
• Dependable trustworthy multitasker
• Friendly and outgoing
• Must be available to work various shifts