Revenue and Accounts Receivable Supervisor

About Bloomstar At Bloomstar, we don’t just deliver flowers—we deliver joy, beauty, and quality to every corner of Canada. Founded in 2001 and proudly Canadian at heart, Bloomstar has grown into the country’s largest importer and distributor of fresh-cut flowers. Since joining the prestigious Elite Flower Group in 2016, we’ve expanded our reach and deepened our expertise in floral logistics, ensuring every bloom arrives fresh and flawless through our industry-leading cold chain network. With a team of over 500 passionate professionals across four provinces, we’re more than a business—we’re a community. Our culture is rooted in positivity, collaboration, and growth. Whether in the greenhouse, warehouse, or office, we empower our people to contribute meaningfully, take ownership of their work, and help shape the future of our business. At Bloomstar, we believe in cultivating opportunity from within—and in the power of our people to drive our success. That’s what sets us apart. About the Job This role is responsible for ensuring the accuracy, integrity, and timeliness of revenue recognition and accounts receivable activities across the organization. The Revenue & Accounts Receivable Supervisor oversees day‑to‑day AR operations, supports period‑end close, maintains strong internal controls, and partners closely with internal teams and external customers to ensure reliable financial reporting and healthy cash flow. This role also leads the AR team, driving productivity, accountability, and continuous process improvement. Responsibilities Accounts Receivable Operations Oversee daily AR activities including billing, cash application, collections, account reconciliations, and customer account maintenance. Manage AR processes across multiple retail store locations, ensuring accuracy, consistency, and compliance with established procedures. Monitor AR aging (current, 30/60/90+ days) and proactively drive collection efforts on overdue accounts. Review and approve account adjustments, credit memos, write‑offs, and refunds in accordance with policy and authorization limits. Ensure invoices are generated accurately and aligned with POS systems, contracts, pricing, and retail workflows. Investigate and resolve account discrepancies by reviewing supporting documentation, payments, pricing, and contractual terms. Submit, track, and manage invoices through customer and vendor billing portals as required. Ensure timely resolution of unapplied cash and payment variances. Revenue, Reporting & Close Activities Validate, reconcile, and post daily and weekly revenue data from multiple sales channels. Perform regular GL‑to‑subledger reconciliations for revenue, AR, and related clearing accounts. Prepare and review journal entries related to revenue recognition, AR transactions, accruals, adjustments, and write‑offs. Support month‑end and year‑end close by preparing reconciliations, aging summaries, schedules, and variance analysis. Review revenue and AR balances for completeness and accuracy prior to close. Financial Reporting & Internal Controls Maintain strong internal controls over AR processes, revenue recognition, cash application, and POS‑to‑finance integrations. Ensure proper application of sales taxes, deposits, payment allocations, and compliance with CRA requirements and audit standards. Prepare and analyze AR trends, collection performance, and cash flow forecasting. Maintain organized and audit‑ready financial records (digital and physical). Provide documentation and explanations for internal and external audits. Support Finance department initiatives related to systems upgrades, integrations, and process optimization. Customer & Cross‑Functional Collaboration Communicate directly with customer Accounts Payable teams to resolve payment delays, unapplied cash, disputes, and billing issues. Partner with retail store managers, operations, customer service, and procurement to resolve issues impacting billing, revenue, and collections. Participate in customer calls or meetings to reconcile balances, review statements, and strengthen customer relationships. Escalate systemic issues affecting revenue or cash flow and recommend corrective actions. Systems, Reporting & Process Improvement Utilize Microsoft Dynamics (D365, AX, or Business Central) to review transactions, generate reports, and support AR workflows. Prepare weekly and monthly AR reports, including cash collection forecasts, aging analysis, and KPI dashboards. Identify opportunities to improve efficiency, strengthen controls, enhance reporting, and standardize AR and revenue processes. Support documentation and updating of AR policies, procedures, and controls. Team Leadership & Oversight Supervise, train, and mentor the Accounts Receivable team to ensure consistent, accurate, and timely execution of AR processes. Set clear expectations, review workloads, and monitor team performance against KPIs related to collections, aging, and accuracy. Support staff development by providing coaching, guidance, and process training. Ensure adequate coverage and prioritization of work to support business needs and close timelines.  Perform additional duties as required to support overall Finance operations, team productivity, and accountability.  Required Skills Leadership & Team Development – Provides clear direction, coaching, and accountability to the AR team; supports performance, productivity, and continuous improvement. Collaboration & Stakeholder Partnership – Works effectively and proactively with Finance, Operations, Retail, Procurement, and Customer Service to resolve issues and support accurate revenue and cash flow. Accountability & Financial Integrity – Ensures accuracy, completeness, and timeliness of AR data, reconciliations, and reporting while maintaining strong internal controls.  Technical & Systems Proficiency – Demonstrates strong capability with Microsoft Dynamics (D365/AX/Business Central), POS integrations, and advanced Excel for analysis and reporting. Strong understanding of sales taxes, payments application, account reconciliations, and invoicing accuracy. Analytical Thinking & Problem Solving – Investigates discrepancies, identifies root causes, and implements effective, process‑driven solutions. Customer Focus & Relationship Management – Balances strong collection practices with professional relationship management and communication skills to support timely payments and long‑term client partnerships. Planning & Execution – Effectively prioritizes high‑volume workloads, meets deadlines, and supports month‑end close and reporting timelines in a fast‑paced environment. Strong skills in recovering overdue accounts, managing AR aging (30/60/90+ days), and ensuring accounts are paid on time. Qualifications 3–5 years of progressive Accounts Receivable experience, including supervisory or team‑lead responsibilities, preferably in a multi‑location retail or distribution environment.  Post‑secondary education in Finance, Accounting, Business Administration, or a related field.  Strong experience managing full‑cycle AR operations, including billing, collections, cash application, reconciliations, and month‑end close support.  Proven ability to manage AR aging, reduce past‑due balances, and drive effective collection strategies.  Solid understanding of revenue processes, sales tax compliance, invoicing accuracy, and payment application.  Hands‑on experience with Microsoft Dynamics (D365, AX, or Business Central) and integrated POS systems.  Advanced Excel skills (e.g., pivot tables, lookups, data analysis, reconciliations).  What We Offer Diversity is our strength, and joy is our purpose. At Bloomstar, our mission to spread joy starts with our people. When you join our team, you become part of a passionate, inclusive community that celebrates individuality and thrives on collaboration.  By creating meaningful opportunities to grow, contribute, and thrive, we foster a culture of collaboration and pride across all levels of our organization. We aim to make a lasting impact—both in our communities and within our team. We are deeply committed to internal development and creating meaningful career paths, empowering every team member to grow, thrive, and feel connected to a shared purpose. At Bloomstar, we believe in building an inclusive and respectful workplace where everyone—regardless of age, gender, race, ethnicity, or religious background—can contribute and feel valued.  Additional Information Location: Mississauga, Ontario. On-site five days a week. Salary Range:  $65,000–$75,000. Final compensation will be determined based on job related factors such as skill set, work experience, education, work location, market conditions and internal equity.  AI Use: We do not use artificial intelligence to screen, assess, or select applicants.  Accommodations: Available upon request for candidates with disabilities. Candidates must be legally authorized to work in Canada, as the Company does not provide immigration or work permit sponsorship.