QA Analyst

TouchBistro is a leading restaurant management platform powering thousands of restaurants. We’re hiring a QA Analyst, POS in Toronto, to own release confidence and regression protection across our platform. This role is critical to ensuring that changes from internal development, integrations, or device updates , don’t break the experience for our customers.

What You'll Do

- Own and maintain regression coverage across the POS platform

- Validate releases across app versions, OS versions, devices, and integrated hardware (printers, KDS, payment terminals)

- Perform exploratory testing focused on change-induced risk

- Execute release validation, including re-testing after hot fixes and cherry-picks

- Log clear, reproducible defects in Jira with full environment context

- Assess risk of incoming changes and define test coverage

- Drive release readiness and provide go/no-go recommendations

- Monitor post-release signals and flag potential regressions

- Review PRs and automation failures through a QA risk lens

What You Bring

- QA experience in a product environment

- Strong regression testing and release validation experience

- Experience testing iOS or mobile applications

- Ability to assess change risk and prioritize coverage accordingly

- Comfortable working in structured release cycles

- Proficiency with Jira

- Strong ownership mindset and attention to detail

Nice To Have

- Experience with XCUITest or mobile automation

- Experience with hardware-integrated systems

As part of Ontario’s Pay Transparency requirements, TouchBistro is committed to open and equitable compensation practices. Our salary bands are designed to reflect the range of skills and experience needed for the position and to allow room for growth. The final offer amount for this role will depend on geographical region, applicable experience, and the skillset of the candidate.

Salary is based on relevant skills, experience, and internal equity. This posting reflects an existing vacancy. Artificial intelligence (AI) tools may be used to support parts of the recruitment and selection process; however, all hiring decisions are made by our hiring managers and recruitment team.

Salary Range$65,000—$75,000 CADWhat We Offer

At TouchBistro, we are a diverse group of restaurant-obsessed, tech-loving people brought together by a mission to support the passion and success of restaurateurs. You can feel confident joining a fun, vibrant, and rapidly growing environment. You will be working alongside driven individuals who are passionate, innovative, accountable, collaborative, and respectful.

The Perks

Generous Time Off Program - Health, Dental, and Vision Benefits

Flexible Health and Wellness Plan - Parental Leave & top up

- Employee Assistance Program

Professional Development Volunteer Program Monthly Lunches

About Us

TouchBistro is an all-in-one Point-of-Sale and restaurant management system that makes running a restaurant easier. We have powered more than 29,000 restaurants around the world, and we know that while passion is plenty in the restaurant industry, time and money usually aren’t. Providing the most essential front of house, back of house and customer engagement solutions on one easy-to-use platform, TouchBistro helps restaurateurs streamline and simplify their operations, increase sales, drive revenue, and deliver a stellar guest experience.

TouchBistro believes in fostering an inclusive workplace where all individuals have an opportunity to succeed. Requests for accommodation due to a disability can be made at any stage of the recruitment process.