Manager, Internal Communications

Position Description: The Manager, Internal Communications (Employee Student Communications) provides strategic leadership for the development, integration, and execution of internal communication strategies across both employee and student audiences. This role is accountable for shaping and advancing a cohesive, enterprise-wide narrative that reflects George Brown Polytechnics' (GBP) priorities, values, and impact across the full lifecycle of both employees and students. Key Responsibilities: Strategic Communication Leadership: Provide enterprise-wide leadership and senior strategic advisory to develop and execute integrated internal communication strategies aligned with institutional priorities, translating George Brown’s People Plan, OAREHRS strategy, and Student Success initiatives into clear, actionable communications, while defining governance, standards, best practices, and a unified employee and student value proposition. Establish and lead a comprehensive, lifecycle-based communication framework and enterprise-wide engagement strategies that drive a cohesive GBP narrative across employee and student journeys, champion transparency and equity-informed communications, leverage data and benchmarking, mitigate risk, monitor trends, and oversee initiatives that strengthen culture, reputation, belonging, and institutional impact. Collaboration and Integration: Lead cross-functional alignment of internal communications and serve as a central strategic advisor by partnering with Human Resources, Student Success, OAREHRS, Marketing Communications, Indigenous Initiatives, and academic and administrative leadership to ensure integrated, enterprise-wide messaging, translating enterprise priorities into coordinated communication approaches and overseeing plans for major initiatives, change management, and transformation projects. Drive integration of communication strategies across employee and student lifecycles, establish stakeholder engagement and feedback mechanisms, evolve internal communication channels, guide sensitive and complex communications, provide strategic oversight for issues and crisis communications, and lead engagement campaigns and culture-building initiatives that foster inclusion, belonging, and enhance employee and student experience. Content Development and Campaign Management: Provide strategic oversight for high-impact, audience-centered content and lead the design and execution of integrated, enterprise-wide communication campaigns aligned with institutional priorities, employee engagement, student success, culture transformation, and EDII, while establishing standards for quality, accessibility, inclusivity, and consistent messaging across all materials and channels. Drive a lifecycle-based, data-informed approach to content and communication planning by leveraging insights, analytics, and audience segmentation, oversee policies, frameworks, and tools, monitor effectiveness and continuous improvement, support issues and crisis communications, and evolve strategies by integrating emerging trends, best practices, and EDII principles. Stakeholder Engagement and Community Relations: Engage senior leaders and stakeholders to shape and deliver effective communication strategies supporting employee and student experiences, provide strategic advice on sensitive and high-impact issues, facilitate feedback mechanisms for continuous improvement, and build strong cross-functional relationships to advance integrated communications and institutional storytelling. Other duties as assigned.