INTERNET SALES MANAGER

Internet Manager Bannister Chev Penticton is looking for an exceptional Internet Manager to join our dynamic, high performing team. This is a key role in our dealership focused on internet lead management, lead generation, customer follow up, appointment setting, CRM performance, service drive opportunities, fleet business development, and customer satisfaction . We are looking for someone who is organized, driven, great with people, and understands that speed, process, and follow up win deals. You will be joining a top performing store with a huge used vehicle operation, strong new vehicle brands, and access to over 600 preowned vehicles group wide. If you love working with customers, enjoy creating opportunities, and want to be part of a team that is focused, positive, and growing, this could be a great opportunity. What We Offer $60,000 to $95,000 per year, Salary + commission based on performance.   Full time hours  Strong leadership that sets you up for success  Industry leading pay plan with volume based bonuses  EV Certified Dealer with access to EV, PHEV, and HEV vehicles  Access to over 600 preowned vehicles group wide  Extended health and dental benefits  A focus on training and career development  Company events, team building, holiday celebrations, and annual BBQs  Opportunity for advancement and mobility within the Bannister organization Key Responsibilities Manage all internet leads with urgency and professionalism  Track lead sources, response times, appointment set rates, show rates, and sold rates  Work closely with the sales team to improve lead follow up and conversion  Generate new lead opportunities through online, phone, email, text, and service drive activity  Manage CRM tasks, customer follow up, and daily activity tracking  Set appointments and help ensure customers are properly followed up with before and after their visit  Create opportunities from the service drive, including upgrade options, trade appraisals, and equity mining  Help generate and manage fleet business opportunities  Monitor customer satisfaction and help deliver an excellent customer experience  Support sales management with reporting, process improvement, and lead quality feedback  Make sure every opportunity is handled properly from first contact to sold delivery Key Requirements Valid Class 5 or N Driver’s license  Strong customer service, sales, or internet lead experience is an asset  Excellent phone, email, text, and communication skills  Strong computer, CRM, email, and internet proficiency  Organized and able to manage multiple leads and follow up tasks daily  Professional appearance and strong presentation skills  Hard worker who likes to win  Positive attitude and strong team mindset  Ability to track performance and help improve results If you want to be part of something bigger, enjoy working with customers, love creating opportunities, and want to join a dynamic team that is aligned, focused, and passionate about taking care of people, then we look forward to meeting you.