Customer Service

In 1964, the first Tim Hortons® restaurant opened in Hamilton, Ontario, and for all these years, Canadians have been ordering Tim Hortons®' iconic Original Blend coffee, Double Double™ coffee, doughnuts, and Timbits®. For 55 years, Tim Hortons has been winning hearts and satisfying taste buds across the country. It has become the symbol of Canada's favourite coffee. Tim Hortons is the largest restaurant chain in the quick-service restaurant industry in Canada, with over 4,000 restaurants nationwide. More than just a place to get coffee and baked goods, Tim Hortons is part of the Canadian social fabric, offering guests hot and cold specialty beverages (including lattes, cappuccinos, espresso shots, teas, and our famous Iced Capps), as well as delicious breakfast items, sandwiches, wraps, soups, and much more. By submitting this application, I acknowledge that most Tim Hortons® restaurants are independently owned and operated by franchisees. In that regard, I understand that I may be applying to a Tim Hortons® restaurant owned by a franchisee and, if so, any hiring decisions will be made by the franchisee. Accommodations available upon request.

Call Prio or Irene today at 905-850-1477 or email resume to r100379@timzone.com Our team is looking for employees! At Tim Hortons, our priority is customer satisfaction! Whether you're at the front counter or in the kitchen preparing the baked goods our guests love, you'll have the opportunity to provide an exceptional experience for every one of our guests.

Here's a glimpse into the role

Greet guests warmly. You'll sometimes be the first person they see all day! Prepare guest orders, including coffees, iced cappuccinos, donuts, and more! Prepare delicious wraps and sandwiches. Adhere to Tim Hortons standards and guidelines when preparing products for our guests and follow all equipment operating instructions. Have fun while providing exceptional customer service! Why work with us? Occupational growth opportunities Flexible hours Scholarship program Stimulating work environment