Crew Scheduler

CREW SCHEDULER   Nanaimo   The opportunity   The   C rew  S cheduler ensure s  that  Scheduling   S ervices  meets operational requirements and company objectives in accordance with operational policies, the collective agreement and regulatory requirements for vessels and shore positions.     The Role   Reporting to the Manager, Scheduling Services, you  will  perform the following duties:        Handl ing  short term absence and replacement requests to ensure that crewing profiles and terminal staff allocations are met in an efficient and cost-effective manner.   Ensur ing  operational, regulatory  and  collective agreement compliance and by analysing work assignments and scheduling for optimum utilization of staff in a  cost-effective  manner .   Implement ing  schedules and staff assignments prepared by crewing officers/advisor  and  cross checking as required .   Generat ing  and control ling  time sheets and crew list s  accurately and on time .   Maintain ing  superior customer service skills and positive relationships in communication with employees and in resolving problems and issues.     Undertak ing  longer term planning functions in support of leave programs .   M onitor ing  and forecast ing  needs  to  prepare  accurate schedules for implementation  monthly .      What you bring to the team   Education and Experience   High School Diploma supplemented by some post-secondary education   Thorough knowledge of Microsoft Office with an emphasis on Excel   1-3 years of office experience preferably in a complex unionized environment   Experience with staff scheduling systems , accounting systems or Human Resources  would be an asset     Knowledge and Competencies   Strives for continuous improvement in Customer Services   Maintains positive relationships with employee and co-workers   Ab le  to work independently  with limited or no supervision   Demonstrates creative  thinking and innovat e  action ,  often under pressure while meeting deadlines   Possesses s ound analytical skills and problem-solving skills   Flexible, detail-oriented and able to work in a fast-paced, ever-changing environment   Has a  thorough understanding  of, or   the  ability to learn ,  company, regulatory and collective agreement rules and requirements     J oin us!   If this sounds like your next great career move, please submit your cover letter and resume by May 31, 2026 .     Additional information   The target salary range:  $ 57,400-$71,700   per annum.   The starting salary is determined based on the successful candidate’s knowledge, experience and internal equity. Starting salary may exceed the target range on exceptional basis.     "We connect communities and customers to people and places important in their lives”   At BC Ferries, our employees are our most important assets in delivering our commitment to customer safety, service and satisfaction.  We  support employment equity and diversity in the workplace ,  and we encourage applications from all qualified individuals including women, visible minorities, Indigenous Peoples, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who refle ct our ever-changing workplace.     We appreciate the interest of all applicants; however ,  only those selected for an interview will be contacted.