Creative Lead, Brand Experience

Caseware is one of Canada's original Fintech companies, having led the global audit and accounting software industry for over 30 years, with more than 500,000 users across 130 countries and available in 16 different languages. While you might not have heard of us (yet) over 36,000 accounting and audit professionals list Caseware as a skill on their LinkedIn profiles!

Creative Leadership & Execution

Lead the development and delivery of high-quality creative across digital, campaigns, events, and brand initiatives

Ensure all creative outputs align with brand standards, messaging, and strategic objectives

Translate complex business and product concepts into compelling visual and narrative experiences

Act as a brand guardian and innovator, ensuring consistency while continuously evolving how we show up

AI-Driven Creative Innovation

Integrate AI tools into the creative workflow (generative design, content automation, ideation)

Identify opportunities to improve speed, scale, and personalization through AI

Stay ahead of emerging technologies and bring forward new ways of working

Data-Informed Creative Strategy

Leverage performance data, audience insights, and analytics to inform creative direction

Partner with the broader marketing organization to optimize creative effectiveness

Establish feedback loops to continuously improve creative based on results

Team & Workflow Management

Lead, mentor, and inspire a team of designers, producers, and external partners

Build a high-performing creative function that balances craft, speed, and scalability

Oversee intake, prioritization, and resource allocation across multiple stakeholders

Implement modern workflows that enable agility without compromising quality

Cross-Functional Collaboration

Partner closely with product marketing, brand, demand generation, and events teams

Act as a strategic advisor, not just an execution partner, in campaign and content planning

Ensure creative is integrated early in the go-to-market process

Creative Operations & Systems

Optimize tools, systems, and workflows that support creative production

Champion scalable design systems, templates, and asset management

Drive operational excellence across the creative function

8+ years of experience in creative services, design leadership, or creative operations

Proven ability to lead creative teams in a fast-paced, multi-stakeholder environment

Strong understanding of AI tools and their application in creative workflows

Experience using data and performance insights to guide creative decisions

A balance of strategic thinking and hands-on execution

Excellent communication and stakeholder management skills

You see AI as an enabler of creativity, not a replacement

You are as comfortable discussing creative concepts as you are performance metrics

You bring a mindset of continuous improvement and experimentation

You understand how to scale creativity without sacrificing quality

What's in it for you

▪️Innovation is at our core. We work with cutting-edge technology in accounting and financial reporting, constantly pushing the boundaries to create impactful software solutions. ▪️We are committed to a collaborative culture, where your ideas are valued, and knowledge sharing is encouraged within a supportive, inclusive team. ▪️Work-life balance is important to us. We offer flexible work options, remote opportunities, and generous time-off policies to ensure a healthy work-life balance. ▪️We offer competitive compensation, including a competitive salary and comprehensive benefits such as health insurance and retirement plans. ▪️We are driven by impactful work. Your contributions directly affect how our clients manage financial processes and drive their success. ▪️Recognition and rewards matter to us. We celebrate hard work through recognition programs, performance bonuses, and opportunities for career growth. ▪️We embrace global opportunities. Work on international projects and collaborate with a diverse, global team.

About Caseware

Caseware's cutting-edge software products are meticulously designed for accounting firms, corporations, and governments. Our teams are continually collaborating, innovating, and building upon our existing suite of products. With a customer-focused mindset, we are building technology that is shaping what the future of audits, financial reporting, and financial data analytics will look like.

With a recent strategic investment from Hg Capital in 2020, Caseware is now in its next major growth phase as we double down on the people and products that have made Caseware so successful to date.

One of Caseware's core values is Many Voices, One Team and with that in mind, we're dedicated to building teams as diverse as our customers in an equitable and inclusive way. We welcome and encourage candidates of all backgrounds to apply. Should you require accommodations or have any questions at any point during the application or interview process, please e-mail our People Operations team at talent@caseware.com.

AI Usage

The recruitment process may use AI assisted tools but not for candidate screening or assessment. All final hiring decisions are made by humans to ensure fairness, transparency, and oversight.

Background Check

Any candidates successful in obtaining an offer for a position will need to successfully complete a background check through Certn.co which typically includes an Identity Verification and Criminal Record Check. Executives and Senior Managers will undergo a Soft Credit Check as well. Candidates residing in the Netherlands and Germany are excluded from undergoing background checks via Certn.co

Security and Fraud

Caseware takes the security of candidates seriously. All legitimate communication from us will come from email addresses ending in @caseware.com and our open positions are always listed on reputable job boards and on our website https://jobs.lever.co/caseware. We will NEVER ask for payment or financial information from you. If you receive an unsolicited job offer, proceed with extreme caution.