Toronto
Pay not specified · Full-time
Zensurance is redefining commercial insurance for Canadian businesses.
As a leading InsurTech, we make getting the right coverage simple, fast, and accessible through a digital-first experience. Our platform combines advanced technology with deep industry expertise to deliver tailored insurance solutions that help businesses thrive.
✅ Deloitte’s Technology Fast 50 (2023, 2024, 2025) ✅Deloitte’s Technology Fast 500 (2024, 2025) ✅ Top Insurance Employers (2022)
At Zensurance, we value ownership, collaboration, and innovation. Our team thrives on solving complex challenges, challenging the status quo, and making a real impact in an industry ready for change.
If you're looking to build something meaningful in a fast-growing, customer-focused company, we’d love to hear from you!
We’re looking for a driven Commercial Insurance Broker to join our Elite Accounts team. This isn’t just a service role; it’s a career for a high-performing broker who views themselves as the trusted advisor for their clients. Reporting to the Practice Leader, you’ll manage a dedicated group of clients, treating every account as a holistic relationship. You’ll be responsible for providing year-round stewardship and strengthening relationships to maximize retention through optimized coverage.
Effectively onboarding new customers and establishing yourself as their trusted advisor from day one.
Managing an existing book of business by issuing certificates and processing endorsements for large, complex accounts.
Carefully reviewing all new submissions and policy data for accuracy.
Processing remarkets and designing risk mitigation strategies (reviewing leases, contracts, and loss controls).
Providing consistent value throughout the policy lifecycle, ensuring the renewal is a mere formality through proactive relationship management.
You hold a valid broker license for your province and have 5+ years of commercial experience. Previous experience handling high-premium, complex commercial files is strongly preferred.
A CIP, CAIB, or CRM designation is a significant bonus. You have the technical depth to perform audits on renewals and stay ahead of legislative shifts.
You align your success with the client’s growth and act as a strategic partner rather than a vendor.
You can translate complex insurance jargon into clear, professional language.
Ability to utilize a BMS, Salesforce, or other digital tools to streamline workflows and manage high-volume client data with precision.
You’re a strong advocate for your clients with Underwriters and a leader of accountability within your internal team.
You approach challenges with persistence and agility, consistently meeting set targets through innovative risk solutions.
You have strong prioritization skills and the flexibility to manage a diverse, high-complexity portfolio simultaneously.
Join Our Sales Team - Empowering Businesses, Building Careers
✔ We Fuel Your Growth We invest in your learning with a broad training schedule in your first three months. We have an open feedback culture and provide constant goal setting to help you advance your career.
✔ A Culture of Support & Innovation You'll have the software and technology to manage client interactions, including our in-house Broker Management System (BMS). We give you the tools you need to succeed.
✔ Delivering Value to Canadian Businesses You'll empower Canadian small businesses with a simple approach to insurance. We work with over 50 providers, using our technology to quickly compare quotes. You'll provide expert advice, ensuring clients get the best coverage and price, with in-house claims support.
✔ Leaders Who Support Your Success Our sales leaders mentor and guide you, offering regular one-on-one meetings and daily team support.
✔ Clear Career Growth Our well-defined growth tracks show you what's needed to take your career to the next level, aligning with your skills and ambitions.
At Zensurance, we know that when our people thrive, so does our business. That’s why we offer a flexible, people-first work environment designed to support your well-being, growth, and success.
If you're looking for a team that values learning, collaboration, and impactful work, we’d love to meet you!
💻 Work Your Way
❤️ Your Health, Your Way
🚀 Investing in Your Growth
🤝 Staying Connected
We’re building something special. Come be a part of it!
Business is hard work, but insurance doesn’t have to be!
We empower business owners with simple, tech-driven insurance solutions through our online platform.
DELIVER – We set ambitious goals and achieve them. INCLUDE– We foster an open and safe space for all. INTEGRITY– We do what’s right. INVENT– We create straightforward, innovative solutions.
We know AI is a valuable tool, and you're welcome to use it to prepare for your interview. However, please don't use AI assistants during the live interview itself. We want to have an authentic conversation with you, and using AI during the interview could affect our evaluation of your suitability for the role.
Just so you know, we use an AI scribe to help us take notes and review interviews, ensuring a fair and clear process.
Zensurance celebrates diversity and is committed to creating an inclusive environment. We welcome applications from all backgrounds and provide accommodations throughout the hiring process. If you need support, let us know, we’re here to help.
Thank You!
We review every application with care to find the best fit for our team.
While we may take a little time to get back to you due to the high volume of applications we receive, know that a real human (not a bot!) is reviewing yours. We appreciate your patience and can't wait to learn more about you!
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Toronto