Branch Manager

Reporting to the Regional Director, the Branch Manager in Rouyn-Noranda plays a key role in managing, organizing, and planning the daily activities of work teams to ensure operational efficiency and quality. The Branch Manager provides support, training, follow-up, and oversight of operations to contribute to the success of the branch and ensure sales targets are achieved. They collaborate with various stakeholders to continuously optimize and improve processes and are responsible for meeting the goals and expectations established by senior management in both production and sales performance. Responsibilities: Manage, train, develop, and motivate production and customer service teams, including conducting quarterly performance evaluations for each employee; Ensure that excellent customer service is consistently provided; Work closely with various Project Managers (automotive sales, tires and batteries, etc.); Actively participate in daily operations, remain involved, and understand employees’ day-to-day tasks (“hands-on” approach); Maintain and oversee inventory control for vehicles, tires, batteries, catalytic converters, etc.; Purchase and sell used vehicles; Oversee local marketing activities. Expérience minimale de 5 années dans le domaine du service à la clientèle; Expérience minimale de 5 année dans la gestion d’équipe; Connaissance des pièces automobiles serait considéré comme un atout Compétences recherchées : Leadership Service client Capacité d’apprentissage Bonne gestion du stress Work Environment / Additional Information Work schedule: Monday to Friday and availability required one weekend out of two; Full-time, permanent position. Kenny U-Pull is a subsidiary of American Iron & Metal (AIM) Inc., a recognized global leader in the metal recycling industry with more than 125 sites, 3,000 employees worldwide, and over $3.5 billion in annual sales. AIM and its subsidiaries are equal opportunity employers. The masculine form is used solely to simplify the text. Only candidates selected for an interview will be contacted. Thank you for your interest.