Bakery Supervisor

We’re looking for a Bakery Supervisor to join our Healthy Planet family! We provide our employees with a rewarding yet challenging environment where you can grow professionally. The selected candidate will be able to wear multiple hats throughout the day and go above and beyond while ensuring they effectively manage day to day operations and provide exceptional customer experience. The incumbent is required to possess bakery production experience, exceptional organization skills, and most importantly should be willing to step up to the challenge to make Healthy Planet thrive and excel. Leading and managing the day-to-day bakery production operations Ensuring that the bakery is adequately stocked with quality baking ingredients and supplies Ensure freshness of all bakery items and food in a bakery Ensure that nutritional values are not lost in baking, processing or cooking items Ensure deliciousness in baked items to attract customers Resolving customer complaints in a professional manner Ensure cleanliness and hygiene in the bakery premises Ensuring that baking tools, utensils, and equipment are properly cleaned and sanitized Inspecting bakery items to ensure that established standards on quality, uniformity, and aesthetic appeal are met Ensure compliance of all food processing laws and regulations Adherence to the brand identity Coordinate with stores manager and other bakery staff in serving customers Developing and implementing advertising and marketing strategies to attract new customers Strategically arranging bakery items in display cases to encourage customer purchases Help identify staffing needs, staff planning, and schedule development based on work demands Creating suitable work schedules for staff members Recruit and filter for potential candidates Appraising staff performance and carrying out the necessary disciplinary measures to address poor performance Training staff to produce high-quality bakery items while following proper food handling procedures Serving as a coach, leader and mentor to all staff members Requirements: Degree in culinary arts or baking and pastry arts is advantageous. Proven experience managing a bakery in a retail-based environment Ability to positively affect bakery sales and profits A food handler's license. Sound knowledge of different baking techniques. Outstanding problem-solving skills. Excellent management skills. Effective communication skills. Exceptional customer service skills.   At Healthy Planet we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Healthy Planet hires and promotes individuals solely on the basis of their qualifications for the position to be filled.